Data Protection

Aladdin98 Privacy Policy – Personal Data Protection for Malaysia Users

At Aladdin98, your privacy is not just a priority — it is our responsibility. This document transparently explains how we collect, use, and protect your personal data at all times.

Updated: January 2026  |  Compliant with Malaysia PDPA 2010

Aladdin98's Six Data Protection Principles

256-Bit SSL Encryption

All data transmitted between your device and the Aladdin98 servers is protected with bank-grade encryption. Your personal and financial information stays secure from end to end.

No Data Selling

Aladdin98 has never sold and will never sell your personal data to third parties for marketing purposes. Your data is used solely within the context of the services you use.

PDPA 2010 Compliance

Our platform fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). You have full rights over your personal data under this legislation.

Full Control by You

You can review, update, or request deletion of your personal data at any time through our support team, available 24/7.

Secure & Monitored Servers

Your data is stored in data centres equipped with multi-layered physical and digital protection. Monitoring systems run around the clock to detect any threats.

Full Transparency

We are transparent about what data we collect, why we need it, and how long it is retained. No hidden practices, no purposes beyond what is stated.

Aladdin98 Data Security Infrastructure

We continuously invest in the latest security technologies to ensure your data is protected at the highest possible level.

Data Transmission Encryption256-bit SSL
Database ProtectionVery High
Real-Time Threat Monitoring24/7 Active
Legal CompliancePDPA 2010
Internal Access ControlsMulti-Layered
User Rights Description Status
Right of Access Request a copy of the personal data we hold
Right to Rectification Update inaccurate or outdated data
Right to Erasure Request deletion of data under certain circumstances
Right to Object Object to data processing for specific purposes
Right to Freedom Withdraw consent at any time
Right to Complain Lodge a complaint with the relevant authority
Important Note: This Privacy Policy describes our data protection practices Aladdin98. By using our platform, you agree to the collection and use of data as described here. Please read carefully — you have the right to know what happens with your data.
Section 01

Introduction

Aladdin98 takes the privacy protection of every user on our platform seriously. This Privacy Policy is designed to explain clearly and transparently how we handle your personal data — from how it is collected, how it is used, who it may be shared with, and what your rights are as a user.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which safeguards individuals against unlawful processing of personal data and gives you control over how your information is used.

This policy applies to all services provided by Aladdin98, including our web platform, mobile app, customer support services, and all official communication channels.

Section 02

Data We Collect

Aladdin98 collects personal data only when it is necessary for a legitimate purpose related to the delivery of our services. The following are the categories of data we collect:

2.1 Identity & Account Data

  • Full name as shown on your identification document
  • Date of birth for age verification
  • Identity card number (MyKad) for the KYC process
  • Email address for account communication and recovery
  • Phone number for two-factor authentication and notifications
  • Password in hashed form — we do not store your password in plain text

2.2 Financial Data

  • Bank account details for withdrawal processing
  • Registered e-wallet information
  • Deposit and withdrawal transaction records
  • Wagering and gaming activity history

2.3 Technical Data

  • IP address and network information
  • Device type, operating system, and web browser
  • Login and session activity data
  • General geographic location (state/city only)
Data Collection Principles: Aladdin98 only collects data that is strictly necessary to provide the services you request. We do not collect sensitive data such as religious, ethnic, or health information.
Section 03

How Your Data Is Used

The data we collect is used exclusively for legitimate purposes directly related to the services Aladdin98:

  • Identity verification and KYC — to ensure platform security and comply with legal requirements
  • Transaction processing — including deposits, withdrawals, and account management
  • Customer service delivery — to resolve enquiries and issues more efficiently
  • Fraud detection — protects you and the platform from suspicious activity
  • Important communications — notifications related to your account, security, and policy updates
  • Platform improvements — analyses usage patterns to enhance the user experience
  • Legal compliance — fulfils obligations under applicable Malaysia laws

Aladdin98 not use your data to serve third-party advertising, sell information to marketing companies, or for any purpose not stated in this document.

Section 04

Data Sharing with Third Parties

Aladdin98 does not sell, rent, or share users' personal data with third parties for marketing or commercial purposes. Data sharing only takes place under the following limited circumstances:

  • Payment providers — to securely process your deposit and withdrawal transactions
  • Game providers — the minimum data required to enable access to certain games
  • Technical service providers — companies that assist us in operating the platform infrastructure (subject to strict confidentiality agreements)
  • Legal authorities — when required by law or a valid court order
Our Guarantee: All third parties we engage with are bound by strict confidentiality agreements. They may only use your data for the specific agreed purpose and are not permitted to use it for any other reason.
Section 05

Data Security

We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

5.1 Technical Measures

  • 256-Bit SSL/TLS encryption for all data in transit
  • Encryption of sensitive data in the database
  • Passwords are stored using a strong one-way hashing algorithm
  • Two-factor authentication (2FA) available for all accounts
  • Real-time threat and intrusion monitoring
  • Penetration testing is conducted on a regular basis

5.2 Access Controls

Access to user personal data within the organisation Aladdin98 is restricted to staff who require access to carry out their duties only. All access is logged and audited on a regular basis.

Section 06

Cookies & Tracking Technologies

Platform Aladdin98 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

6.1 Types of Cookies Used

  • Session cookies — required to maintain your login session while using the platform
  • Preference cookies — saves your preferences such as language and display settings
  • Analytics cookies — helps us understand how users interact with the platform for improvement purposes
  • Security cookies — used to detect suspicious activity and protect your account

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality.

Section 07

Data Retention Period

Aladdin98 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are general data retention guidelines:

  • Active account data — retained for as long as your account is active and for a defined period after account closure
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements
  • Support communication logs — retained for 2 years for reference and service improvement
  • Technical data and access logs — retained for 90 days for security purposes

When the retention period expires, data will be securely deleted or anonymised in accordance with our standard procedures.

Section 08

User Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Aladdin98:

  • Right to Know — you have the right to know what data we hold about you
  • Right to Access — you may request a copy of the personal data we hold about you
  • Right to Rectification — you may request correction of inaccurate or incomplete data
  • Right to Erasure — under certain circumstances, you may request that your data be deleted
  • Right to Object — you may object to the processing of your data for certain purposes
  • Right to Withdraw Consent — you may withdraw consent previously given at any time

To submit any request relating to the rights above, please contact our support team via live chat on the platform. We are committed to responding to all requests within a reasonable timeframe and in accordance with legal requirements.

Section 09

Children's Privacy

Platform Aladdin98 is strictly for individuals aged 18 and above. We do not intentionally collect any personal data from children under the age of 18.

If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered an account on our platform are encouraged to contact our support team immediately.

Section 10

Changes to the Privacy Policy

Aladdin98 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.

When significant changes are made, we will notify you via in-platform notifications and update the "Last Updated" date at the top of this page. Continued use of the platform after changes are published is considered acceptance of the updated policy.

We encourage you to review this page periodically so you always have the latest information on how we protect your personal data.

Section 11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team Aladdin98 through the following channels:

  • Live Chat — available 24/7 directly within the platform, the fastest way to get a response
  • Support Email — [email protected] (response within 1–2 business days)
Response Commitment: Our privacy team is committed to responding to all data protection enquiries within a reasonable timeframe. For formal requests under the PDPA, we aim to respond within 21 business days.

Privacy FAQ at aladdin98

No. aladdin98 has never and will never sell, rent, or commercialise users' personal data to any third party. Your data is only shared in limited circumstances as stated in this Privacy Policy — namely with payment providers to process your transactions, and with authorities when required by law.

You may submit a data access request at any time by contacting the Aladdin98 support team via live chat on the platform. We will process your request and provide a copy of the relevant data in a readable format within a reasonable timeframe. Identity verification may be required before data is shared to ensure security.

After account closure, financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements. Basic account data is kept for a defined period for legal compliance and fraud prevention purposes. Technical data such as access logs is deleted within 90 days. Once the mandatory retention period expires, all data will be securely deleted or anonymised.

Aladdin98 has a comprehensive incident response plan in place. In the event of a data breach affecting user personal information, we will take immediate action to contain the breach, assess the scope of impact, and promptly notify affected users. We will also report the incident to the relevant authorities as required by law. Users will be guided on the steps they should take to protect their accounts.

Your Data is Safe. Your Gaming Experience is Secured.

With bank-grade encryption, full PDPA compliance, and our commitment to transparency, Aladdin98 is a platform you can trust completely. Join our community and enjoy gaming with peace of mind.

256-Bit SSL
Full Encryption
PDPA 2010
Full Compliance
No Data Sales
Absolute Guarantee
Bahasa Melayu